SMARTbuyer — Personal Shopping
Can't order it yourself? Our SMARTbuyer service sources and ships on your behalf, then holds it for collection at the hub.
For shoppers who can't easily place the order themselves.
Not everyone can complete an online purchase directly — payment card limits, account restrictions, or simply being short on time. SMARTbuyer steps in: tell us what you want, we source it, place the order on your behalf, and have it delivered to the hub for you to collect.
It's the same secure collection experience as SMARTcollect, with the ordering handled for you.
You tell us. We source. You collect.
Send your request
Tell us the product, store and any details. We confirm availability and pricing before proceeding.
We place the order
Our team sources and orders on your behalf, shipped to your SmartHub.mu address and customer ID.
Parcel arrives & is checked in
Your order arrives at the hub, matched to your account and held safely for collection.
Collect when ready
Bring your ID and reference. Collect any day that works for you, including weekends.
Sourcing
We find the product you want from Temu, Shein, Alibaba, AliExpress or other merchants.
Payment handled
We handle the payment limits and account issues that may have blocked your order.
Collect at the hub
Same secure collection as SMARTcollect — seven-day access, including weekends.
Tell us what you need.
No lengthy onboarding, no complex contracts — just a quick conversation about how we can help. Our team responds within one business day.