Parcel Collection
Shop online from Temu, Shein, Alibaba, AliExpress or any store, then collect safely from a secure hub instead of waiting on an uncertain home delivery.
A secure hub gives you more confidence than hoping a parcel reaches the right doorstep.
Home deliveries across Mauritius can be unpredictable — missed couriers, parcels left at the door, confusion over who's home to receive. SmartHub.mu gives you one official delivery address and a unique customer ID, so every order you place online arrives at a secure, staffed hub and waits for you.
Collect any day that works for you, including weekends. One address and one customer ID make repeat marketplace ordering simpler and more consistent.
Four steps to collecting your first parcel.
Register
Sign up and receive your official SmartHub.mu delivery address plus a unique customer ID for parcel matching.
Shop online
Add your SmartHub.mu address and customer ID at checkout on Temu, Shein, Alibaba, AliExpress, or any other store.
We check it in
Your parcel arrives at the hub, is matched to your account, checked in, and held safely for collection.
Collect
Bring your ID and reference. Collect any day that works for you, including weekends.
Built for everyday shoppers and families.
One address for repeat orders
A single official delivery address and customer ID you reuse for every marketplace order, every time.
Seven-day access
Collection fits your schedule, not the courier's — including weekends and outside working hours.
Secure & matched
Every parcel is matched to your account and held safely until you collect with your ID and reference.
Fewer missed parcels
A reliable collection point reduces missed parcels and the confusion of who's home to receive deliveries.
Works with any store
Temu, Shein, Alibaba, AliExpress, Amazon — provided the merchant ships to Mauritius and to that address format.
No lengthy onboarding
Register once, get your address and ID, and start shopping. No complex contracts to collect a parcel.
Can't order it yourself? Try SMARTbuyer.
For shoppers who can't easily place an order themselves — payment limits, account issues, or simply short on time — our SMARTbuyer personal shopping service sources and ships on your behalf, then holds it for collection at the hub.
Learn about SMARTbuyer →Tell us what you need.
No lengthy onboarding, no complex contracts — just a quick conversation about how we can help. Our team responds within one business day.